If you are a new client
If you are a new client, please call Melanie on (08) 6490 9685 or 0401 797 097 to book your first appointment. You can also book appointments by emailing reception@calderpsychology.com or by getting in touch using the Contact Us form.
Current clients only - please click the "Book Now" button above to book appointments.
Fees
Our standard consultation fee is nearly 23% lower than the recommended standard fee. The 2024-2025 fee recommended by the Australian Psychological Society is $311.00 for a 46-60 minute consultation.
Our standard fee is $240.00 for a 50+ minute consultation. At this consultation, you will also be given self-report screening assessment or questionnaire to determine a baseline of symptoms. A Mental Health Treatment Plan enables you to access a Medicare rebate of $96.65 per 50+ minute individual consultation. This means that your out of pocket expense is $143.35.
Higher or additional fees apply to assessment consultations (e.g., ASD assessments), couples or family consultations, and psychological assessment or progress reports.
Payments
Payment for sessions are made either on the day of, or prior to, your appointment. We've teamed up with Halaxy, a smart management software that guarantees secure payment collection and ensures that your Medicare rebates are automatically processed and directed to your bank account within 2-3 business days. Additionally, we have upgraded to include the utilisation of an EFTPOS machine, providing you with greater convenience and flexibility when settling your account with us.
Cancellation Fees
Cancellation fees serve a dual purpose beyond just dissuading last-minute changes. They play a crucial role in compensating clinicians for their dedicated time. Therapists invest considerable energy and preparation into every session, and when appointments are canceled, these fees ensure fair compensation and uphold the reliability of mental health practices. To avoid paying a late cancellation fee, please contact (call or email) Melanie Calder by 8.30am at least three clear business days prior to the day of your appointment. This provides us an opportunity to contact other clients.
Please note that ‘business days’ are Monday to Friday 8:30am to 5:00pm (excluding public holidays). A late notification will result in cancellation fees being applied according to the following fee schedule:
Business days (within or less than) and fee applicable:
3 days $100
2 days $150
1 day Full Fee
Cancellation fees or non-attendance fees cannot be claimed via Medicare or Private Health Insurance Funds. Most third party payees do not cover non-attendance or cancellation fees, the client will be responsible for payment of any missed of late cancellations of appointments.
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In special circumstances or in the event of an unavoidable personal emergency, fee exemptions can be considered so please discuss this with Melanie Calder.
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If the cancellation is a result of an emergency or illness, you should discuss this with your treating psychologist.
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